Information About Choice Counseling
Choice counselors throughout Duval and Broward Counties are available to Medicaid recipients to assist them with making their plan decision through group presentations, one-on-one counseling and via telephone. Materials are available in multiple languages as well as Braille.
Counselors are properly equipped with the resources to effectively educate special needs populations, the elderly and those of different cultures or linguistic backgrounds, including English, Spanish and Haitian-Creole. Sign language interpreters and other language specialist are also available.
With the recent addition of Access Health to the list of available health care plans, thirteen are currently approved to serve Medicaid beneficiaries in the counties.
Source: AHCA
http://www.fdhc.state.fl.us/Executive/Communications/Press_Releases/pdf/7-25AccessChoiceCounseling.pdf
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