Early Experiences of Medicare Beneficiaries in Prescription Drug Plans
Report from the Kaiser Foundation.
"....SHIP directors who participated in the focus group reported significant casework related to data system errors resulting in beneficiaries being enrolled in a plan other than the one they had selected, being enrolled into multiple plans, or inadvertently disenrolled from a plan...."
"...Other issues include concerns about marketing practices by some Part D plans, prior authorization requirements, beneficiaries’ limited knowledge of Medicare Advantage products, emerging concerns related to the "doughnut hole," and problems with the automatic enrollment of the dual eligible population...."
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