Medicaid Choice Counseling

As the Outreach Manager for the Florida Medicaid Program Choice Counseling, I want to take a moment to say that it is our sincere desire and ultimate goal to provide every Medicaid beneficiary the resources it needs to make an informed choice regarding the selection of the health plan that they will receive their benefits through. Not every beneficiary is in need of choice counseling. But for those who do, we have made non-biased, third-party counseling available at no cost through our call center and through face-to-face interaction with Field Choice Counselors at conveniently located organizations throughout Broward and Duval. Counseling is available in group or individual settings. We will also do a home visit if necessary.
Finally, we offer what we call Private Seminars. This type of counseling is for any Community Based Organization or Agency that is serving Medicaid beneficiaries. We ask the organization to advertise the event to its clients and help coordinate as well as provide the case managers or supervisors who are involved in the individual's desicion making. We have been very succesful in a short period of time reaching out to the Mental Health Community through this type of counseling and encourage any provider of services to Medicaid beneficiaries to contact us regarding securing our counselors to come to your location. I would also like to offer the opportunity to ask questions about our program. I will respond as soon as I see it.

I can be reached at 904-696-9071

Please call me if you or your clients are experiencing any issues regarding the selection of your health plan. I will do everything I can to help you resolve it.